Experience

What I do

User needs discovery / content creation

• UX writer: feature names, property labels, error messages, tool tips

• Documentation wizard: online help, white papers, technical overviews, on-boarding, demo scripts

• Curriculum creator: instructional/educational content, training materials

• Video/interactive maven: script writing, storyboarding, producing, and narration

UX Writing and Content strategy

• Voice and tone guidelines

• User persona development

• Style guide development and maintenance

• Content and imagery audits

• Brand integration and message management

Where I have experience

• Medical | healthcare | scientific

• Technology | software

• Education, user training, professional or personal development training

• Cleantech | green building | biomimicry/bio-inspired design  

• Media | film | television | museum exhibitions